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Support

Help with Way In

Way In works without an account and keeps career documents on your device by default. If something is not working, email us with the app version, build number, device model, iOS version, and the step that failed.

Email Way In support

koinophobia999@gmail.com. Do not send passwords, full payment-card details, or private career documents unless support specifically asks for a limited example.

Purchases and restore

Open Profile → Settings & Privacy → Restore Purchases. Include the App Store receipt reference in a support email if access is still missing; never send full card details.

Backups and local data

Use Settings & Privacy in the iPhone app to create or restore a local backup. Exported copies are readable files, so store them somewhere you trust. Koinophobia Labs cannot recover an on-device workspace that was deleted without a backup.

Privacy and account deletion

The app's deletion controls are in Profile → Settings & Privacy. See the privacy policy for the exact data boundaries, or email support for account-deletion help.

Accessibility

Tell us which accessibility feature you use, what you expected, and what happened. Please omit private résumé, employer, interview, or contact information from the report.